Join the AI squad at AWS. We are a growing team of customer-obsessed professionals developing state-of-the-art technologies around conversational interfaces. Our mission is to design the best customer experience and develop the technologies that will deliver them.
As a Natural Language UX Designer, you will architect, develop and fine-tune spoken and written Natural Language experiences. AWS develops platforms and tools to enable our customers to build their own applications and therefore, you will need to think both in terms of the end-user’s experience, and the developer’s experience. You must be proactive, creative and very driven to work in a fast-paced organization. You also need to have a good understanding of the principles of conversation, as well as the relevant technologies and disciplines such as Speech Recognition, Speech Synthesis, Natural Language Understanding and Machine Learning. You will be working with scientists, engineers, product managers and other experts. You may also engage directly with customers and senior leaders and must therefore have excellent written and oral communication skills.
We are looking for curated professionals who will:
· Put themselves in the user’s shoes and yet be able to detach themselves from personal bias
· Be data driven, analytical and detail-oriented
· Design UX research and validation projects
· Analyze real data to design, fix and optimize experiences
· Develop flows, prototypes, and sound UX specifications and requirements
· Learn, practice and develop Natural Language Interaction design techniques and methodologies
· Be knowledgeable about differences between written and spoken Natural Language, as well as multimodal inputs.
· Communicate clearly and efficiently
· Have hands-on experience as well as academic/theoretical training

· +5 years of Human-Computer Interaction experience
· Bachelor’s Degree in Human-Computer Interaction, Linguistics, Cognitive Science, Natural Language technologies training and experience
· Excellent written and spoken English
· UX qualifications, training and/or experience
· Experience presenting projects, results, ideas, etc. to small and large audiences

· Prior experience in similar roles: designing, coding or testing Natural Language Interfaces
· Avid learner and quick to assimilate new concepts, technologies and ideas
· Able to thrive in a multidisciplinary environment with multiple perspectives and challenges
· Looking to learn and train, as well as to inspire others
· Relentless attention to detail and customer-obsessed
Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation