Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.
Amazon is seeking for an experienced Sr. Program Manager to support business operations in Amazon Japan. The role’s primary responsibilities are to accelerate Dropship business expansion, partnering with global technical and operation teams to introduce features that will improve efficiency in a scalable way, by leading and collaborating with key stakeholders and business teams across JP.
Dropship is one of the strategic and most rapidly expanding supply channel within Amazon, to widen selection and reduce cost. It allows vendors to directly ship products to Amazon customers without going through Amazon Fulfillment Center (FC), allowing vendors to offer wider variety of products that cannot be handled by FC due to capacity constraints and strategic reasons. From economy perspective, this program provides either sharper price to end customer or better margin for Amazon, as the supply chain cost can be reduced.
Sr. Program Manager will actively interact with global teams in US, such as development team and PM teams to create world-class Dropship program, defining technical matters, scoping necessary tools and workflows in order to develop faster and cost efficient processes. This position will also be working closely with Retail Category teams and Supply Chain Operation teams in order to drive Dropship adoption and improve operation within JP.
Key responsibilities include:
· Work directly with business teams (mostly retail vendor management) to accelerate Dropship program and consolidate requirements that needs to be communicated to global team.
· Identify areas to improve operation such as Dropship set up lead time, vendor support and decision making process for the optimal ‘channel’ (Amazon FC vs Dropship, etc.) considering Customer Experience as well as Vendor Experience.
· Partner with global teams to understand the latest roadmap on feature developments, share among JP business teams and feedback/negotiate JP requirements where necessary.
This role requires technical understanding as well as hands-on program management skills. The environment is very fast-paced and requires someone who is flexible, detail-oriented, passionate about the customer, and is comfortable in working with numerous stakeholders across the organization and worldwide.

· Deep understanding of project and program management with 5yrs+ experience in a fast paced environment.
· Ability to build strong relationships with stakeholders and key partners for the program.
· Able to provide architectural guidance and direction, strong judgment especially relevant in balancing long term strategic investments with near term business goals.
· Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders.
· Self-motivated with a great sense of urgency and follow-through.
· Teamwork and willingness to roll up sleeves.
· Strong verbal and written communications skills in both Japanese and English are a must.

· Advanced Knowledge of SQL, HTML, Java, Javascript, XML, VBA or willingness to learn.
· Engineering or software development background.
· Experiences in Import and/or Supply chain business solutions.
· MBA is considered plus